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Refund Policy

Customers will have an initial 7 day cooling off period where if they return the product to us, unused and in its original packaging Electric Bike Conversions Ltd will be able to refund the customer in full. Any warranty claims after this initial 7 days will only be liable for a replacement, unless agreed by management at Electric Bike Conversions Ltd.

For all other warranty questions, please contact us via email at enquiries@electricbikeconversions.co.uk or visit our warranty page

Our warranty does not affect your statutory rights

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